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Aug 15, 2020

Your story isn't finished. There is always time to write a new chapter.Here's how we can put pen to paper (literally and figuratively) to fill in our book of life. 

Aug 2, 2020

Amy Fish knows a thing or two about complaints, she is the Ombudsperson (Chief Complaints Officer) for a University in Quebec, Canada and has written a book titled " I wanted fries with that: How to ask for what you want and get what you need".

In this episode we talk about:

  • How to complain effectively
  • The recipe for a...